Apply for Removing a Vehicle from Salik Account

For individuals

1. Valid Emirates ID if the ownership of the vehicle has not changed (Only through Customer Happiness Centres and Salik Service Counters)

For companies

1. Valid Emirates ID of the applicant if the ownership of the vehicle has not changed (only through Customer Happiness Centres and Salik Service Counters)
2. Letterhead with company stamp and the list of Salik tags and plate numbers the customer wants to remove

1. Valid Emirates ID of the applicant

• Website and Smart Application: 5 minutes
• Customer Happiness Centres and Salik Customer Service Counters: 10 minutes
• Call centre: 5 minutes

Through Website and Smart Application

• The customer enters the username and password.
• The customer selects the vehicles' section.
• The customer selects the service of removing a vehicle.

Through Dubai Now App

• The customer logs in to the Dubai Now App and chooses Salik Accounts.
• The customer selects manage vehicle section.
• The customer selects the service of removing a vehicle.

Through Customer Happiness Centers and Salik Customer Service Counters

• The customer fills in the vehicle removal form.
• The vehicle is removed from the customer's account.

Through Salik Customer Service Representative

• The customer contacts the call centre on the following number: 80072545.
• The customer requests the service of removing a vehicle.
• The vehicle is removed from the account.

Through Salik self service on Salik call centre

• The customer logs in to the account.
• The customer selects the service of removing a vehicle.
• The vehicle is removed from the account.

• Website and Smart Application: N/A
• Customer Happiness Centres and Salik Customer Service Counters: 10 minutes
• Call centre: instantly

• If the customer sells his vehicle, he needs to remove the Salik tag from the sold vehicle and deactivate the tag from his Salik account immediately. Failure to do that will result in charging any toll fees incurred by the new vehicles owner to his account and might turn into violations if there was no balance in the account.