Last modified: October 2022

These terms and conditions (“Terms of Use”) set out the basis upon which (“user”, “you”, and “your”) can access and use the website www.salik.ae by way of a computer system, mobile device or through an application provided by Salik (“Site”). The Site is owned and operated by Salik PJSC (“we”, “us”, “our” and “Salik”).By accessing and using the Site, you agree to be bound by these Terms of Use; if you do not accept these Terms of Use, please do not use the Site.


Salik may amend these Terms of Use, provided a notice to this effect is displayed on the Site. Amendments must take effect once made. Your regular browsing of the Site following the introduction of those amendments will be understood as endorsement of those amendments. You should visit this page regularly to check the terms and conditions.


Certain sections of the Site are restricted to registered users and/or allow access to support or online services through entering personal information. You agree that any information provided to us will be complete and accurate, that you will not register under the name of, nor attempt to enter the Site under the name of another person, and that you will not adopt a username that Salik, in its sole discretion, deems offensive.

Purchases; Other Terms and Conditions

Additional terms and conditions may apply to purchases of products or services and to specific portions or features of the Site, including promotions or other similar features, all of which terms are made a part of these Terms of Use by this reference. You agree to abide by such other terms and conditions, including where applicable representing that you are of sufficient legal age to use or participate in such service or feature. If there is a conflict between these and the terms posted for or applicable to a specific portion of the Site or for any service offered on or through the Site, the latter terms shall control with respect to your use of that portion of the Site or the specific service.

Salik may make changes to any products or services offered on the Site, or to the applicable prices for any such products or services, at any time, without notice.

Privacy Policy

Salik’s Privacy Policy applies to your use of the Site and the personal information you provide. The terms of the Privacy Policy are made a part of these Terms of Use by this reference.

Content and Intellectual Property

All text, graphics, user interfaces, visual interfaces, photographs, trademarks, logos, sounds, music, artwork and computer code (“Content”), including but not limited to the design, structure, selection, coordination, expression, “look and feel” and arrangement of such Content, contained on the Site is owned, controlled or licensed by or to Salik, and is protected by trade dress, copyright, patent and trademark laws, and various other intellectual property rights and unfair competition laws.

Except as expressly provided in these Terms of Use, no part of the Site and no Content may be copied, reproduced, republished, uploaded, posted, publicly displayed, encoded, translated, transmitted or distributed in any way to any other computer, server, website or other medium for publication or distribution or for any commercial enterprise, without Salik’s express prior written consent.

Salik grants you a limited, non-exclusive, non-transferable, and revocable license to use the Site for the intended purposes subject to your compliance with these Terms of Use and our policies. You may not copy, modify, distribute, sell, or lease any part of the Site. You may not use any program, algorithm, process or methodology to access, acquire, copy or monitor any portion of the Site or any Content, or in any way reproduce or circumvent the navigational structure or presentation of the Site or any Content, to obtain or attempt to obtain any materials, documents or information through any means not purposely made available through the Site. Salik reserves the right to bar any such activity.

Salik reserves the right to monitor any Content that you provide but shall not be obligated to do so.

Although Salik cannot monitor all Content on the Site, we reserve the right, but assume no obligation, to delete, move, or edit any Content that violate these Terms of Use, the laws of the United Arab Emirates, and the international conventions ratified by the UAE.

Required Conduct

By accessing the Site, you agree that you will NOT:

  • Use the logo of Salik and/or the Content of the Site without prior consent from Salik and/or adopting the proper course of action set for this practice;
  • Use the Site to commit a crime or encourage others to engage in any conduct, which would constitute a criminal offense or give rise to civil liability;
  • Post or transmit any discriminatory, libelous, harassing, defamatory, obscene, pornographic, or otherwise unlawful content against any party;
  • Use the Site to impersonate other parties or entities;
  • Use the Site to upload any content that contains a software virus, "Trojan horse" or any other computer code, files, or programs that may alter, damage, or interrupt the functionality of the Site or the hardware or software of any other person who accesses the Site;
  • Attempt to gain unauthorized access to any portion or feature of the Site, or any other systems or networks connected to the Site or Salik’s servers, or to any of the services offered on or through the Site, by hacking or any other illegitimate means;
  • Upload, post, email, or otherwise transmit any materials that you do not have a right to transmit under any law or under a contractual relationship;
  • Alter, damage, or delete any content posted on the Site;
  • Disrupt the normal flow of communication in any way;
  • Claim a relationship with or represent any business, associations, or other organizations with which you are not authorized to claim such a relationship or represent;
  • Post or transmit any unsolicited advertising, promotional materials, or other forms of solicitation;
  • Post any material that infringes upon or violates the intellectual property rights of another;
  • Provide false information including false names, addresses and contact details and fraudulent use of credit/debit card numbers;
  • Incur any liability to Salik; or
  • Collect or store personal information about others

Termination or Suspension

Salik may, in its sole discretion, terminate or suspend your access to or use of the Site without a court order and prior notice, if Salik believes that your conduct violates these Terms of Use or laws applicable in the UAE, or for other conduct that may be harmful to the interests of Salik or any third party. In the event of termination, you will no longer be authorised to access the Site, and Salik will use any means possible to enforce this termination.

Notwithstanding, such termination or suspension, you agree that you will continue to be subject to the obligations which, by their nature, survive such termination or suspension.

Other Site Links

Some links on the Site lead to websites that are not operated by Salik. We do not control these websites nor do we review or control their content.

Salik provides these links to users for convenience. These links are not an endorsement of products, services, or information, and do not imply an association between Salik and the operators of the linked website. When you select a link to an external website, you are subject to the terms and conditions of the owner/sponsors of that external website.


Salik reserves the right to request a financial or not financial indemnity due to any breach of the terms and you agree to defend the interests of Salik with any party, official or otherwise, in connection with any claim, financial or otherwise, arising from any breach by you of any of the terms and conditions of these Terms of Use.

Accordingly, you will bear all costs, financial or otherwise, resulting from your breach of any of the conditions of these Terms of Use, be it insurance, compensation, fees or any other costs, financial or others.

Any settlement made with anybody, official or otherwise, in connection with any breach of the conditions of these Terms of Use shall not be valid and effective, unless with the explicit written consent of Salik.

Limitation of Liability

To the maximum extent permissible by applicable law, Salik, its parents, subsidiaries, and affiliates, and any of their owners, officers, directors, managers, members, agents, and employees:

  1. are not liable for any incidental, direct, indirect, special, punitive, exemplary, or consequential damages, arising out of your use of or inability to use the Site, including without limitation, loss of revenue or anticipated profits, loss of goodwill, loss of business, loss of data, computer failure or malfunction, or any other damages arising out of, or in a way connected with the use or inability to use the Site and its Content, whether based on warranty, contract, tort (including negligence), or any other legal theory, and whether or not Salik is advised of the possibility of such damages; and
  2. exclude any and all liability for damages caused by, any problems or technical malfunction of any telephone network or lines, computer online systems, servers or providers, computer equipment, software, failure of any communications due to technical problems or traffic congestion on the internet or on the Site or combination thereof, including any injury or damage to any users or to any person’s computer related to or resulting from use of the Site.

Where it is not possible to exclude liability under applicable law, you agree that the Salik’s maximum liability for any corresponding claim shall be limited to an amount of AED 100.

Force Majeure

Under no circumstances will we be held liable for any delay or failure or disruption of the content or services delivered through the Site resulting directly or indirectly from acts of nature, forces or causes beyond our reasonable control, including, without limitation, internet failures, computer, telecommunications or any other equipment failures, electrical power failures, strikes, labour disputes, riots, insurrections, civil disturbances, shortages of labour or materials, pandemics, fires, floods, storms, explosions, acts of God, war, governmental actions, orders of domestic or foreign courts or tribunals or non-performance by third parties.

Disclaimer of Warranty

You expressly understand and agree that your use of the Site, any material or Content available through this Site, is at your own risk. Neither Salik nor its employees warrant that the Site will be uninterrupted, problem-free, free of omissions, or error-free; nor do they make any warranty as to the results that may be obtained from the use of the Site. The Content and function of the Site are provided to you on an "as is" and “as available” basis. All information provided on the Site is subject to change without notice. To the extent permitted by law, Salik disclaims all warranties, express or implied, including any warranties of accuracy, non-infringement, merchantability and fitness for a particular purpose.

Disclaimer for Third Party Applications

The use of any third-party application is subject to any terms and conditions provided with such third-party application and is not governed by Salik. The use of third-party applications is solely your responsibility since Salik does not govern the use of such third-party applications. Salik is not responsible for any third-party applications, and you acknowledge that such applications may be modified or removed by its original publisher and/or respective rights owner at any time. You assume all responsibility and risk of use of any third-party application (including any content therein) and Salik hereby disclaims any and all liability to you or any third-party related thereto. Salik does not have any obligation to examine or scan third-party applications, for any purpose, and is not responsible for the accuracy, completeness, appropriateness or legality of any third-party application. The fact that a third-party application is available via the Apple AppStore or otherwise is not an endorsement, authorization or representation of Salik’s affiliation with any third-party, nor is it an endorsement of such third-party application and you hereby waive, any legal or equitable rights or remedies you have or may have against Salik with respect thereto.

Salik exercises no control over the third-party applications, products, services, software and the Apple App Store and we are not responsible for their performance, do not endorse them, and are not responsible or liable for any content, advertising, or other materials available through the third party applications, products, services, software and the Apple App Store. We are not responsible or liable, directly or indirectly, for any damage or loss caused to you by your use of or reliance on any goods or services available through the third-party applications, products, services, software and the Apple App Store.

Electronic communications

To fulfil our obligations to you under these Terms of Use, we may wish to communicate with you by email and/or by posting notices on the Site. You agree to receive communications from us electronically and these electronic communications will satisfy any legal requirement for communications which need to be in writing.

Governing Law and Jurisdiction

These Terms of Use shall be governed by the laws of Dubai, United Arab Emirates. Any dispute regarding these Terms of Use shall be subject to the exclusive jurisdiction of the Courts in Dubai.

If any portion of these Terms of Use is held to be unenforceable, invalid or illegal by any court of competent jurisdiction, the remainder of the Terms of Use shall not be affected.


These Terms of Use and any policies or rules posted on the Site (including any amendments made from time to time as contemplated by these Terms of Use) sets out the entire understanding and agreement between you and us with respect to the use of the Site.

If any provision of these Terms of Use shall be unlawful, void, or for any reason unenforceable, then that provision shall be deemed severable from these Terms of Use and shall not affect the validity and enforceability of any remaining provisions.

Clause headings are for convenience only and do not affect the interpretation of these conditions.

Any failure or delay by us in enforcing (in whole or in part) any provision of these Terms of Use will not be interpreted as a waiver of our rights or remedies.

You may not transfer any of your rights or obligations under these Terms of Use without our prior written consent. We may transfer any of our rights or obligations under these Terms of Use to any of our subsidiaries or affiliates or any third party designated by Salik.

Contact us

If you have any questions about these Terms of Use, you can contact us at customerservice@salik.ae or 800 SALIK (72545).


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